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Privacy Policy

When you create a user account, take out a subscription and use our service, PLEIO collects data about you. Our privacy policy applies to all users of the PLEIO service.

ARTICLE 1. COLLECTION OF YOUR DATA

PLEIO collects user and / or player data, which you provide to us directly when creating or modifying your account and player profiles. This data can be the [name, first name, email address].

The mandatory or optional nature of the data is indicated to you during collection by an asterisk. Some data is collected automatically as a result of actions on the site or through the application. When the User and/or Player logs into the User Account and/or accesses the Service, we also collect data in the following categories:

  • Service usage information and preferences: we collect information about how the User and/or Player uses the Service, their preferences and settings. In some cases, this is done through the use of cookies and other similar technologies.
  • Technical and Hardware Environment Information: We may collect information such as the type of hardware used, operating system, names and versions of software installed to access the Service, model of connected devices.
  • Data collected through third parties: We may also collect information from third party sources and combine it with information we collect directly from the User and/or Player or through their use of the Service. For example, we may access data: If you create your User Account or connect with a social network, we may access data about you :
    • From service providers that help us determine a location based on your IP address, and thus allow us to customize the Service as described in our Terms and Conditions.
    • From security service providers who provide us with information to secure our systems, prevent fraud, and help us protect the security of User Accounts.
    • Payment service providers who provide us with payment or balance information, or updates on such information.

ARTICLE 2. USE OF YOUR DATA

We may use all or part of the data referred to in Article 1 hereof for the following purposes:

  • To provide and improve our service
  • To manage your requests
  • To send commercial and promotional communications
  • To carry out data analysis, research and monitoring of the use of the service
  • To contact you
  • Prevent fraud and abuse of the PLEIO Service

We may share certain personal data about you with:

  • Certain third parties to provide and/or bill you for the Service.
  • Certain third parties with whom you choose to allow us to share information.

Your data is hosted within the European Union in accordance with applicable laws and regulations. Your personal data is not transferred or disclosed outside the European Union unless required by law or court order.

ARTICLE 3. DATA SECURITY

The security of your personal data is important to us, but we remind you that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

No one under the age of 18 is eligible to subscribe to our service. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you know that your child has provided us with personal data, please contact us. If we learn that we have collected personal data from anyone under the age of 18 without verification of parental consent, we will take steps to delete that information from our servers.

SECTION 4. YOUR ACCOUNT

You have the ability to edit and/or correct your user account information by logging in. You may also request deletion of your User Account, in which case your data will be deleted within a reasonable period of time, not to exceed one (1) month from the date of deletion, unless otherwise required by law.
PLEIO reserves the right to anonymize your data for use in statistical studies, new product development, improvement of the Service, etc.

ARTICLE 5. YOUR RIGHT OF ACCESS, RECTIFICATION AND OPPOSITION

You have the right to access, rectify and oppose the processing of your personal data. This right can be exercised by sending a written and signed request specifying the address to which the answer must be sent and accompanied by a copy of your identity card, all sent to: PLEIO, attention: Gamestream, Service Client Pleio, 14 avenue de l’Opéra, 75001 Paris
A reply will then be sent to you within 1 (one) month following receipt of the request.

ARTICLE 6. COOKIE MANAGEMENT

When you browse our Site, create a user account and/or use the service, information may be recorded or read in your terminal, subject to your choices.

Cookies are small texts that are used to store information on web browsers. In particular, cookies are used to store and receive identifiers and other information on devices such as computers or phones.

You have the right to choose to accept or decline the cookies and other tracking information we use.
You can accept or decline cookies that are not required to access the Service:

  • Authentication cookies: they allow you to authenticate yourself on the website, to memorize your user account information, your history, your preferences. These cookies are essential to your access to the Service.
  • Analysis and research cookies: they allow us to perform data analysis, research and control of the use of the Service.
  • Advertising and retargeting cookies: when You access third-party sites that advertise on the Site or the Application, or possibly when You view these advertisements, cookies may be created by the companies displaying these advertisements. These third parties may use cookies as part of the PLEIO Service and are responsible for the cookies they set and their cookie policies apply. For more details, you are advised to consult directly on these advertisers' or third parties' websites their policy on the use of cookies.

ARTICLE 7. UPDATE

You are informed that PLEIO may change its Privacy Policy, in particular to comply with applicable laws and regulations. You will be notified of changes to our Privacy Policy and the date on which they become effective. After that date, your use of the Service will constitute acceptance of those changes.

Date : Décembre, 2021